{"id":4023,"date":"2018-11-28T19:45:16","date_gmt":"2018-11-28T17:45:16","guid":{"rendered":"https:\/\/www.ampstukk.ee\/?page_id=4023"},"modified":"2018-11-28T19:45:53","modified_gmt":"2018-11-28T17:45:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.ampstukk.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-row\">\n<section id=\"content\">\n<div id=\"post-693\" class=\"post-693 page type-page status-publish hentry\">\n<div class=\"post-content\">\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>1. Terms of subscription terms<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) Subscription terms are valid for Ampst\u00fck e-shop purchaser (hereinafter Consumer) and Amoor O\u00dc (hereinafter Shop) for purchasing goods and services.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) In addition to these terms and conditions, the Law of Obligations Act (hereinafter referred to as the &#8220;Law of Obligations Act&#8221;), the Consumer Protection Act (hereinafter TKS) and other legal acts in force in the Republic of Estonia govern the legal relations arising from the purchase of products in the Internet shop.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">3) The web store reserves the right to make changes to the terms of the order.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">These changes are reflected on the website.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>2. Price information<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) The prices of products sold in a Web store are indicated on the products and include VAT.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) The prices apply from the time of ordering from 14 days.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">3) If the order has been submitted before changing the terms of the order or the prices, then the conditions applicable to the legal relations between the Consumer and the Web Store apply at the time when the order was made.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">4) The web store reserves the right to make changes in sales prices.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">These changes are reflected on the website.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>3. Order completion<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) Add the desired items to the basket.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) To order the order, first click on the &#8220;Cashier&#8221; link in the shopping cart.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">3) On the cashier&#8217;s page, fill in the required fields.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">You have the opportunity to make your own account, while you can also order your orders without creating an account.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">4) Select whether you want to subscribe to the order yourself or select the appropriate checkout.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">5) The fee (in \u20ac) will then be displayed on the screen, which can be paid through a bank link or other payment solution.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">Other payment solutions are:<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><\/p>\n<ul>\n<li><span class=\"notranslate\">Bank transfer &#8211; After clicking on the &#8220;Make an order&#8221; link, an invoice, which you can pay to Amoor O\u00dc account, is displayed on the screen.<\/span><\/li>\n<li><span class=\"notranslate\">Payment on the spot &#8211; On-site cash payment is only possible if you come to order on your own.<\/span>\u00a0<span class=\"notranslate\">There is no possibility to pay with a bank card on the spot.<\/span><\/li>\n<li><span class=\"notranslate\">PayPal &#8211; Following the &#8220;Submit an Order&#8221; link, you will be redirected to PayPal&#8217;s website where you can make a payment.<\/span><\/li>\n<\/ul>\n<p class=\"p4\"><span class=\"notranslate\"><span class=\"s2\"><b>4. Entry into force of the sales contract<\/b><\/span><\/span>\u00a0<span class=\"s2\"><b><br \/>\n<\/b><\/span><span class=\"notranslate\"><span class=\"s2\">1) By the Agreement on the sale of the Goods, the Web Store undertakes to deliver to the Consumer the Goods to be acquired in the future, manufactured or purchased by the Web Store in the future, and to make the transfer of ownership to the Consumer, the Consumer undertakes to pay to the Internet Bank the amount shown on the invoice for the Goods and take the Goods.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) Orders that have not been paid will be canceled 20 days after the order was made.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">3) The sales contract enters into force upon receipt of payment from the Consumer to the bank account of the Web Store.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>5. Delivery<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) Goods will be shipped to the following countries: Estonia, Finland, Latvia, Lithuania.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) After the entry into force of the sales contract, the Web Store will complete the order at the latest within three working days and deliver it to the logistics partners of the company for delivery.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">In-house shipments usually arrive at the destination designated by the Consumer within 3-7 business days from the entry into force of the sales contract.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">Delivery outside Estonia is within 14 calendar days.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">(3) The correct delivery of the order is made conditional upon delivery without delay.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">4) The web store is not responsible for the delivery of delivery of goods if the goods have been delivered to the logistics partners at the right time, but the delivery is due to circumstances that could not be influenced or foreseen by the Web store.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">At the same time, the Web Store does its best to make the order fulfillment a solution.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\">5) In exceptional cases, the right to deliver the goods is allowed up to 45 calendar days.<\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>6. Right of Return<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">For food products as perishable products, the law does not provide for a 14-day return right (\u00a7 53 (4)).<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>7. Force Majeure<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">The web store is not responsible for the damage caused to the Customer or for the delivery of the goods, if the loss or delivery of the goods is due to circumstances that the online store could not affect or anticipate.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>8. Processing of personal data<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) The online store uses personal data entered by the Consumer (including name, telephone number, address, e-mail address, bank details) for the processing of the order and delivery of the goods to the Consumer.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">The web store transmits personal information to the transport service companies in order to deliver the goods.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) The web store sends the consumer newsletters and offers to the Consumer&#8217;s e-mail address only if the Consumer has expressed the desire to enter the address of the e-mail address on the website and has informed about his wish to receive direct mail notifications.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">3) The consumer can at any time cancel the offers and newsletters sent to the e-mail by informing us by e-mail or following the instructions given in the e-mail offerings.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>9. Claims procedure<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">1) If the Consumer finds that the purchased product does not meet the requirements established by the Web Store, the Merchant must be immediately and promptly informed thereof.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">If no solution is found, a written complaint must be made as soon as possible but not later than within 7 days.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">A written claim must be submitted to the Web Store and sent either directly to the Web post&#8217;s postal or electronic mail address.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">The claim must be accompanied by any evidence.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">The deadline has expired.<\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">2) The online store complies with the consumer&#8217;s claim within 14 days.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s2\"><b>10. Consumer right to appeal to the Consumer Complaints Board<\/b><\/span><\/span>\u00a0<span class=\"s2\"><b><br \/>\n<\/b><\/span><span class=\"notranslate\"><span class=\"s2\">If the Web Store has refused to resolve the Consumer&#8217;s complaint or the Consumer does not agree with the solution offered by the Web Store and finds that his rights have been violated or his interests have been violated, the Consumer may submit a complaint to the Consumer Complaints Commission through the Consumer Protection Board or the court.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">The consumer may lodge a complaint through himself or through a representative.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">The data of the\u00a0<a href=\"https:\/\/translate.googleusercontent.com\/translate_c?depth=1&amp;rurl=translate.google.com&amp;sl=auto&amp;sp=nmt4&amp;tl=en&amp;u=http:\/\/www.tarbijakaitseamet.ee\/et\/tarbijale&amp;xid=17259,15700002,15700023,15700124,15700149,15700186,15700190,15700201,15700237&amp;usg=ALkJrhhiI03tsioFABgF9KWEh3co1bMLBQ\">Consumer Protection Board<\/a>\u00a0is available on the\u00a0<a href=\"https:\/\/translate.googleusercontent.com\/translate_c?depth=1&amp;rurl=translate.google.com&amp;sl=auto&amp;sp=nmt4&amp;tl=en&amp;u=http:\/\/www.tarbijakaitseamet.ee\/et\/tarbijale&amp;xid=17259,15700002,15700023,15700124,15700149,15700186,15700190,15700201,15700237&amp;usg=ALkJrhhiI03tsioFABgF9KWEh3co1bMLBQ\">Consumer Protection Board website<\/a>\u00a0, to address\u00a0<a href=\"https:\/\/translate.googleusercontent.com\/translate_c?depth=1&amp;rurl=translate.google.com&amp;sl=auto&amp;sp=nmt4&amp;tl=en&amp;u=http:\/\/www.consumer.ee\/&amp;xid=17259,15700002,15700023,15700124,15700149,15700186,15700190,15700201,15700237&amp;usg=ALkJrhhsmN0uALhoQG0_oc-G0Uk4hS92vQ\">the<\/a>\u00a0problems encountered in the Member States of the\u00a0<a href=\"https:\/\/translate.googleusercontent.com\/translate_c?depth=1&amp;rurl=translate.google.com&amp;sl=auto&amp;sp=nmt4&amp;tl=en&amp;u=http:\/\/www.consumer.ee\/&amp;xid=17259,15700002,15700023,15700124,15700149,15700186,15700190,15700201,15700237&amp;usg=ALkJrhhsmN0uALhoQG0_oc-G0Uk4hS92vQ\">European Union in the European Union Consumer Consultation Center<\/a>\u00a0.<\/span><\/span><\/p>\n<p class=\"p1\"><span class=\"notranslate\"><span class=\"s1\"><b>11. Website cookies<\/b><\/span><\/span>\u00a0<span class=\"s2\"><br \/>\n<\/span><span class=\"notranslate\"><span class=\"s2\">Website uses cookies.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">A cookie is a small-scale text file that a web page sends to a user&#8217;s cookie file on the computer.<\/span><\/span>\u00a0<span class=\"notranslate\"><span class=\"s2\">There are two types of cookies.<\/span><\/span><\/p>\n<ul>\n<li><span class=\"notranslate\">Permanent cookies remain on your computer&#8217;s cookie file permanently.<\/span>\u00a0<span class=\"notranslate\">They can be used, for example, to recognize that you are a repeat visitor to the site and to customize the content of the website to your needs and to collect statistical data.<\/span><\/li>\n<li><span class=\"notranslate\">Spice cookies are temporary and will disappear when you leave the webpage or you close the browser.<\/span>\u00a0<span class=\"notranslate\">Spice cookies may be used to enable certain features of the page, such as logging in and opening various topics.<\/span><\/li>\n<\/ul>\n<p><span class=\"notranslate\">Cookies are used to provide better experience on the site.<\/span>\u00a0<span class=\"notranslate\">Cookies allow our web servers to recognize and customize the content automatically according to the needs of the user when they visit the page.<\/span>\u00a0<span class=\"notranslate\">The use of cookies also helps us more easily identify our user needs.<\/span>\u00a0<span class=\"notranslate\">They provide us with usage statistics that will allow us to measure and improve the performance of our website.<\/span><\/p>\n<p><span class=\"notranslate\">Our cookies can be created by different service providers who can help us provide our web services.<\/span>\u00a0<span class=\"notranslate\">These are, for example, Google and Facebook.<\/span>\u00a0<span class=\"notranslate\">Users of the website are expected to agree to the use of cookies if their browser settings allow cookies.<\/span>\u00a0<span class=\"notranslate\">If you disable cookies, a large portion of our website&#8217;s services and features may be limited.<\/span>\u00a0<span class=\"notranslate\">For example, the page may not remember your personal settings.<\/span><\/p>\n<p><span class=\"notranslate\">You can always choose whether or not to allow cookies on your website.<\/span>\u00a0<span class=\"notranslate\">If you do not want to allow cookies, you can automatically disable cookies in your browser settings or allow yourself to be notified individually on each occasion if the website requires cookies.<\/span>\u00a0<span class=\"notranslate\">To make the necessary adjustments, please see the help function for your web browser.<\/span><\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. Terms of subscription terms\u00a0 1) Subscription terms are valid for Ampst\u00fck e-shop purchaser (hereinafter Consumer) and Amoor O\u00dc (hereinafter Shop) for purchasing goods and services.\u00a0 2) In addition to these terms and conditions, the Law of Obligations Act (hereinafter referred to as the &#8220;Law of Obligations Act&#8221;), the Consumer Protection Act (hereinafter TKS) and [&hellip;]<\/p>\n","protected":false},"author":172,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4023","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/pages\/4023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/users\/172"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/comments?post=4023"}],"version-history":[{"count":0,"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/pages\/4023\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ampstukk.ee\/en\/wp-json\/wp\/v2\/media?parent=4023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}